How can I return a product?
1. Login to your account on website.
2. Click on this link http://www.textilebuzz.com/index.php?route=account/return/add
3. Fill out the all information on PRODUCT RETURNS page.
11. After submitting producr return information your return request will be verified by our team.
12. Our team would review the tracking details and revert within 48 hours.
How do I cancel an order?
The order can be cancelled within 24 hours from the time of order placement.
To cancel the order please contact the Customer Support/+91 9737157457
How much time does Refund take?
All Refunds are processed in 7-8 working days .
Refund is processed once the product is delivered back to the us and customer has shared the details required for refund .
Below is the details required to process refund .
1. If payment is made via credit/debit card - Please share the correct tracking details once the product is returned. Once the details are received the refund process is initiated.
2. If payment is made via Cash On Delivery/Cash Before Delivery - Please share the correct tracking details once the product is returned. Also, please share account details with Name on Account, Bank Name, Branch, IFSC Code, Account Number used for NEFT Transaction. Once these details are received the refund process will be initiated.
Please share correct tracking details once the product is shipped.
Please note that International Refunds are processed once the product is received by Textilebuzz.com.
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